Frequently Asked Questions
Do you have a guarantee?
Yes, we offer a 60-day, no-questions-asked, money-back guarantee on all our products with the Microfiber Source logo! If you’re not satisfied with your purchase, please let us know. You can reach us by email at services@microfibersource.com, by phone at (720) 994-6780, or through our Contact Form.
Do you offer special pricing for non-profit organizations?
Do you ship to Canada?
Yes! We ship to Canada and we also ship to other international destinations. Reach out to us if you plan to ship internationally, we are happy to help answer any of your questions.
How long will it take to complete my order?
Production times may vary depending on our current production load. Typically, once payment has been received and graphics are approved, your order will take around 25-35 days to complete. We use priority 1-3 day rush mail service on all orders unless another method is requested. For further or more accurate predictions, or to inquire about rush orders, please contact your consultant. Please note that timelines are not guaranteed.
How do Microfiber Screen Cleaner Stickers clean your screen?
The split end microfiber absorbs dirts and oils from your digital devices screen as you wipe it.
How long will it take to complete my order?
Production times may vary depending on our current production load. Typically, once payment has been received and graphics are approved, your order will take around 25-35 days to complete. We use priority 1-3 day rush mail service on all orders unless another method is requested. For further or more accurate predictions, or to inquire about rush orders, please contact your consultant. Please note that timelines are not guaranteed.
What if I don't have a vector image?
This is no problem. If you don’t have a vector image for your screen cleaner stickers we can get one created for you; for a small fee. We will also provide you with a copy to keep on hand for other marketing projects you may have in the future.
What is the average order size for stick on phone screen cleaners?
The average order for our Microfiber Screen Cleaners Stickers is 2,500 units. Our minimum order quantity is 150 units with no paper card and can go as high as needed. Call us today if you any questions on a specific order quantity and timeline.
Is your pricing tier based?
Yes, as quantity ordered goes up, the price per unit will go down.
Will the Microfiber Screen Clean Sticker to all Smartphones and Cases?
We have a couple different options when ordering custom branded Microfiber Screen Clean Stickers, they all offer different features. Our first generation Microfiber Screen Clean Stickers 1.0 uses a thinner silicon gel that will stick to most smartphones and cases. This is what the Microfiber Screen Clean Stickers for sale on our website are made out of. We also offer a second generation Microfiber Screen Clean Sticker 2.0 that also uses a thinner silicon gel that will stick to most cell phones and cases (90%). This version also incorporates a tighter woven microfiber that tends to be better for graphics with small print or a complex design. For those that have a more rubberized case we do recommend our super sticky version (PSC02-SS). We have yet to find a case this product will not stick too. Please let us know what version you may be interested in for your custom order and we can get you more information on each model number and send you samples.
What if I don't have a vector image/logo/design?
Don’t sweat it! Provide what design or artwork you have and our in-house graphic design team will work some magic!
What shipping carrier do you use to ship your packages?
We ship most packages through the USPS, FedEx, & UPS. If you have a special shipping request or would like tracking added to your package feel free to contact us and we can choose an option that will work for you.
What is the Minimum Order Quantity for Custom Branding?
The minimum order quantity for any of our custom microfiber products is 150 units.
What file type should I upload?
Providing the best version of your artwork or logo is essential to quality printing! Our designers primarly use Adobe Creative Cloud to create our custom product proofs. However, our design team can work with just about any file type, but to ensure the highest quality, we recommend providing any of the following file types of your logo/artwork/design: SVG., Adobe Illustrator (.ai), Adobe Photoshop (.psd). Upload your logo or design file, CLICK HERE
How many times can you use the Microfiber Screen Cleaner Stickers to clean the screen on your digital device?
You can use the Microfiber Screen Cleaner Stickers hundreds to thousands of times. They are long lasting and re-usable. If it stops sticking you just hand wash with soap and water, let it air dry, & then re-apply! Good as new!
Is there a charge for mock-up revisions?
No, we do not charge for mock-up revisions. We will help make sure the design for your sticky screen cleaners and marketing cards is exactly what you want before we go to print. Unlimited revisions!
What is the best promotional product?
Today there are many avenues a company can take when it comes to promotional products. The Microfiber Screen Cleaner Sticker is a great option for companies who want to reach and stay in front of their current and prospective clients. While a pen may end up in a drawer the Microfiber Screen Cleaner Sticker is a product that is always visible. Data from Super Monitoring found that 91% of all people on earth have a cell phone! That is a staggering statistic that doesn’t even bring to the table all the tablets that are also owned. Why not take advantage of this and turn your current and prospective clients’ mobile devices into your own walking advertisement? Call us today to find out more (720) 994-6780.
What is the setup charge?
What is the setup charge?There is a lot that goes into getting our machines ready for a new order. All machines must be cleaned, all colors must be purged and reset, everything must be realigned according to your graphics. The charge is a one time cost of $89. If you have a reorder this cost will not be charged.
Why are Microfiber Screen Cleaner Stickers better than most promotional items?
The Microfiber Screen Cleaner Sticker is a great promotional product that brings the highest visibility possible. This product, if stuck to your current or potential clients phone or tablet will not only be seen by this person but by hundreds of others on a daily basis. Most people have their cell phone on them 24 hours a day, 7 days a week. Phones are with them at the grocery store, restaurants, libraries and fairs.
What is microfiber made of?
Microfiber is a synthetic fabric made from extremely fine fibers, most commonly a blend of polyester and polyamide (nylon). The polyester gives the cloth structure and cleaning power, while the polyamide adds softness and absorbency. Because each fiber is finer than a human hair, a single cloth contains a huge number of fibers that lift and trap dust, oils, and fingerprints rather than just pushing them around.
Will microfiber scratch my phone screen or glasses?
No. Quality microfiber is designed to be gentle on delicate surfaces like phone screens, tablets, camera lenses, and eyeglasses. Its ultra-fine fibers lift oils and debris into the cloth instead of dragging particles across the surface, which helps clean safely without scratching. For best results, keep the cloth clean so trapped grit doesn’t build up.
How many times can I reuse a microfiber cloth?
Microfiber is reusable and, with proper care, can be washed and used many times over. This makes it both economical and more environmentally friendly than disposable wipes. When cared for correctly, our microfiber products hold up well to repeated use while maintaining their softness and cleaning performance.
How do I wash and care for microfiber?
Wash microfiber with a mild detergent and avoid fabric softener, which can clog the fibers and reduce their cleaning ability. Air drying or a low-heat dry setting helps preserve the fabric. Washing microfiber separately from lint-heavy items like cotton towels also keeps it working at its best.
What's the difference between cheap and high-quality microfiber?
Higher-quality microfiber is typically denser, softer, and made from finer fibers, so it cleans more effectively and feels more premium. A simple touch test helps: quality microfiber gently grabs the ridges of your fingertips, while lower-grade material glides without grip. Denser, plush cloths generally clean better and last longer than thin, loosely woven ones.
Is microfiber safe for camera lenses and eyeglasses?
Yes. Microfiber is one of the preferred materials for cleaning camera lenses and eyeglasses because its fine fibers remove smudges and oils without harsh chemicals and without scratching coated optical surfaces. For lenses, gently wipe with a clean, dry microfiber cloth, and avoid pressing hard if there is visible grit on the surface.
Are microfiber cloths machine washable?
Yes. Microfiber cloths can be machine washed. For best results, wash them with other lint-free items, use a mild detergent, and avoid fabric softener or bleach, which can clog the fibers and reduce cleaning performance. Air drying or a low-heat dry setting helps them last longer.
Do microfiber cloths work without water or cleaning spray?
Yes. One of the main advantages of microfiber is that it cleans effectively dry. The fine fibers lift dust, fingerprints, and smudges on their own, so no water or chemical spray is needed for everyday screen and lens cleaning.
Can microfiber cloths be used on touchscreens and tablets?
Absolutely. Microfiber is gentle and safe for touchscreens, tablets, phones, and laptop displays. It removes fingerprints and oils without scratching the screen or leaving streaks.
What's the best way to store microfiber cloths?
Keep microfiber cloths clean and dry, ideally in a closed pouch, drawer, or resealable bag so they don’t collect dust and lint before use. Storing them away from dirty surfaces keeps them ready for delicate cleaning tasks like lenses and screens.
Do microfiber cloths leave lint or streaks?
High-quality microfiber is designed to be lint-free and streak-free, which is why it’s preferred for glasses, camera lenses, and screens. Cheaper or worn-out cloths may leave streaks, so using a clean, quality cloth makes a noticeable difference.
How is microfiber better than paper towels or cotton?
Microfiber has far finer fibers than cotton or paper, allowing it to grab and hold dust, oil, and fine particles rather than just pushing them around. It’s also reusable and washable, so it’s more economical and less wasteful than disposable paper towels.
Can I get my logo printed in full color on a microfiber cloth?
Yes. Microfiber cloths can be printed with full-color artwork or a single-color logo. Our in-house design team can work from your existing brand assets or help create a custom design for you.
What surfaces should I avoid using microfiber on?
Microfiber is safe for most smooth surfaces, but avoid using a cloth that already has grit or debris on it against delicate optics, since trapped particles can scratch. If a surface has visible dirt or sand, brush or rinse it off first, then wipe with a clean microfiber cloth.
Are microfiber cloths reusable and eco-friendly?
Yes. Because they’re washable and can be reused many times, microfiber cloths reduce the need for disposable wipes and paper towels. Caring for them properly extends their life and makes them a more sustainable cleaning choice.
How do I choose between a lens cloth and a larger cleaning cloth?
It depends on the task. A small, fine lens cloth is ideal for glasses, camera lenses, and phone screens, while a larger, more absorbent cloth or towel is better for cleaning bigger surfaces or handling liquids. If you’re unsure, our team can recommend the right option and send free samples.
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